Find Your IT Support Provider
Find Your IT Support Provider
Local Support Providers, LAN Managers & Security Administrators
Virtually all schools, centers and offices provide technology support locally for their faculty and staff. These Local Support Providers (LSPs),VUMC LAN Managers, and Security Administrators are your first contact for most computing problems.
- Faculty and staff affiliated with a college or school
- Staff not affiliated with a college or school
- MSP & VUMC LAN Managers & Security Administrators
- If you DO NOT have local support, contact the ITS Help Desk
Students
Computer Labs
There are several computer labs across campus. Some of these labs are publicly accessible, and are open to every student. Other labs, including those operated by the Schools of Engineering, Law and Nursing, are open only to the students of those schools.
Vanderbilt students, faculty and staff can contact the ITS Help Desk for assistance with questions or problems concerning VUnet Services. Help Desk staff also assist with several email clients, web browsers, certain desktop applications and remote access issues.
Medical Center
The VUMC Help Desk provides computer support to the Vanderbilt community, utilizing triage methods and first level operational support, contributing to quality patient care, superior learning environments and world class research and development. Triage methods include sorting and classification of problems to determine priority of need and proper assignment for resolution at the second level of support.