Restore Network Connection

A ONE-TIME ONLY self-help process for end users

Have you lost your network connection due to a virus or worm? These pages will help you:
- Download Tools and patches to clean your computer
- Turn your own connection back on!

Follow each of these steps completely. Don't skip any steps, or the process will NOT work, and you get only ONE chance to do this.

Step-by-step Instructions:

• Windows 2000
• Windows XP