Maintenance/Outages

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Service Interruption

There was an issue with load balancing servers on 9/5 from approximately 2:30 to 4:00pm. Services affected appear to have been email delivery from off campus, Shibboleth authentication, and LDAP.

Outage Date: 
09/05/2009

Intermittent Network Load Balancer outage

Due to a problem with a Network Load Balancer, there were intermittent network outages/delays with some services such as Sitemason, Shibboleth, and Email.  Specifically email sent to Vanderbilt from outside the campus was delayed for delivery and owa.vanderbilt.edu was intermittently offline.

Outage Date: 
09/05/2009

Updated: Vanderbilt email being blocklisted by Microsoft domains

Outage Date: 
09/04/2009

Exchange Issue

We are currently experiencing problems with the Exchange environment.

Exchange email service has been restored at 1:02 PM.

Outage Date: 
09/03/2009

Scheduled Maintenance for VUExchange 2007 to resolve Entourage issues

ITS has been made aware of an issue with some Entourage users on Exchange 2007 who are not receiving new email messages delivered to their client.

Outage Date: 
09/02/2009

VUMC Exchange Issue

VUMC Exchange Email sevice is currently unable to send messages to external email addresses outside of Vanderbilt. The problem started earlier this morning, and appears to be due to resolution of Mail Exchanger (MX) records in the VUMC domain name service (DNS).
Outage Date: 
08/30/2009

VUMC Exchange Issue Resolved

The VUMC Exchange email issue has been resolved. Email is now flowing to external email addresses.

Please contact ITS at 3-9999 or the VUMC Help Desk at 3-HELP if you have further issues.

Outage Date: 
08/30/2009

Exchange 2007 Email service restored

Email service in the Exchange 2007 environment has been restored.  (14:00)

Previous announcement (12:47): The Exchange 2007 email environment is currently down and the email team is working to restore service.

Outage Date: 
08/27/2009

Email Delivery Delayed Issue

On Aug 19, ITSreceived reports of some Exchange 2007 mail users receiving “Delivery Delayed”email notification when sending email.  The issue was corrected and allqueued mail delivered by approximately 2:45 pm. 

Outage Date: 
08/19/2009

Campus WINS Issue

Earlier today an issue with the primary campus WINS serverwas discovered and repaired.   This issue prevented some clients fromutilizing NetBIOS names for resolution (\\vuspacegroups\ShareName forexample).  Some systems may still not be resolvable by NetBiosnames.  To manually force a WINS update for your server run the followingcommand (nbtstat –RR) from an elevated command prompt.  The command willneed to be ran on the system that is not resolvable and not on clients.

Outage Date: 
08/19/2009