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Support and Documentation

 

  • Software Store FAQ
  • For support on Personal Use purchases for Microsoft and Adobe products, contact support@e-academy.com
  • Hours:  9 AM - 6 PM Mon-Fri
  • Phone: (34)3-3919
  • Fax: (32)2-4720
  • Email: software.store@vanderbilt.edu
  • Licensing Terms
  • Software Store Approver's Guide
  • Software Store User's Guide
  • Software Store LAN Manager's Guide
  • Software Store "How To" Videos
  • Software Training
  • Online Support Resources
  • Software EULAs
  • Online Documentation and Manuals

Submit a Service Request

  • Request SSL Certificate
  • Request Computer Encryption Service
  • Request Check Point License Transfer to New Machine
  • Request Access to ITS SharePoint Services
  • Request Red Hat Network Access
  • Request MS Office Work at Home Media Kit
  • Request Model Center Product Key
  • Request Product Addition to Online Storefront
  • Request Groove Account
  • Request Oracle Metalink Account
  • Request Center Number Addition
  • Request License Transfer

Contact

  • Email: its@vanderbilt.edu
  • Phone: 615-343- 9999 ITS
  • 615-322-7311 university operator
  • 615-322-5000 hospital operator

Quick Links


Online Store

Windows 7 Compatibility List

How to Obtain Software at Vanderbilt

Price List for Vanderbilt Departments 

Price List for Vanderbilt Students and Employees (Home Use)

Request Product Addition to Software Store Catalog 

Customer Satisfaction Survey 

 

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