Before opening a trouble ticket, consult with your local IT support provider.
University Help Desk - ITS Help Desk Web Submission Form.
→ (Please call in urgent requests) - phone (615) 343-9999 (3-9999 on campus).
VUMC (Medical Center) Help Desk - To submit your request to the Medical Center Help Desk please use the Pegasus ticketing system
→ (Please call in urgent requests) - phone (615) 343-HELP (3-HELP on campus)
Division of Administration - go to the ITS Desktop Support Form.
→ (Please call in urgent requests) - phone (615) 875-6422 (5-NGCA on campus)
or (615) 343-3362 (3-3362 on campus)
University Managed Desktop Program (UMDP) - go to the ITS Desktop Support Form.
→ (Please call in urgent requests) - phone (615) 875-6422 (5-NGCA on campus)
or (615) 343-3362 (3-3362 on campus)
IT Support Provider - please submit a request to ITS Partner Support.