ITS Service Delivery and Project Management
IT support at Vanderbilt is currently distributed among local technology support professionals and the ITS and VUMC Help Desks. For answers to end user support questions, please contact one of these three groups. For general information about ITS services, please use ITS self help support.
In an effort to better align ITS departmental work to the missions and goals of Vanderbilt, ITS has established a service delivery and project management team. Service delivery managers are your single point of contact on upcoming projects and new initiatives. This model enables us to collectively achieve a successful service outcome. By offering a single point of contact, we simplify your ability to obtain ITS services. This offers a higher level of integration and collaboration which will in turn better serve the goals of each organization and the mission at Vanderbilt.
To learn more about ITS and our products and services, please contact
your service delivery manager below.
We look forward to working with you...
| Dept. / School | Local Support Contact | Service Delivery Manager | Phone | |
|---|---|---|---|---|
| College of Arts and Science | A&S Microcomputer Laboratories Ted Payne, Director Garland 119, (32)2-6950 |
John McCammon | john.mccammon@vanderbilt.edu | (93)6-7875 |
| Blair School of Music | IT Support | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| The Commons | Office of the Dean of Students, Information Technology Support F. Clark Williams, Director studentlifetech@vanderbilt.edu |
Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Divinity School | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| Law School | VULS Information Technology http://techhelp.law.vanderbilt.edu/ 615-343-4059 |
John Osborne | j.osborne@vanderbilt.edu | (34)3-6737 |
| Medical School | VUMC Help Desk, (34)3-4457 | Jennifer Keen | jennifer.keen@vanderbilt.edu | (34)3-2118 |
| Owen Graduate School of Mgmt. | Danny Sulkin, (34)3-4734 danny.sulkin@owen.vanderbilt.edu |
John Osborne | j.osborne@vanderbilt.edu | (34)3-6737 |
| Peabody College | PTSC Help Desk, (32)2-6600 | Steve Bryant | stephen.bryant@vanderbilt.edu | (34)3-8944 |
| School of Engineering | IT Support | Chris Marshall | chris.marshall@vanderbilt.edu | (34)3-2157 |
| School of Nursing | Jerry Murley, (34)3-3300 |
Steve Bryant | stephen.bryant@vanderbilt.edu | (34)3-8944 |
| Advanced Computing Center for Research & Education (ACCRE) | ACCRE Submit a Request | John McCammon | john.mccammon@vanderbilt.edu | (93)6-7875 |
| Athletics | Office of the Dean of Students, Information Technology Support F. Clark Williams, Director studentlifetech@vanderbilt.edu |
Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Board of Trust | IT Support | Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Bookstores, Dining Services, The Card Office, Mail Services, Printing & Campus Copy, Traffic & Parking, and Golf Courses | IT Support | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| Campus Planning and Construction | IT Support | Judy Whitley | judy.whitley@vanderbilt.edu | (32)2-5839 |
| Center for Evaluation and Program Improvement (CEPI) | CEPI Home Page | Steve Bryant | stephen.bryant@vanderbilt.edu | (34)3-8944 |
| Contract and Grants Accounting | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| Development and Alumni Relations | IT Support | Chris Marshall | chris.marshall@vanderbilt.edu | (34)3-2157 |
| Div. of Admin. Strategy & Planning | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| Financial Affairs | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| General Counsel | IT Support | Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Heard Library | Library Information Technology Services, (32)2-7073 | Chris Marshall | chris.marshall@vanderbilt.edu | (34)3-2157 |
| Human Resources | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| Institute for Software Integrated Systems (ISIS) | ISIS Contact Information | Chris Marshall | chris.marshall@vanderbilt.edu | (34)3-2157 |
| Institute for Space and Defense Electronics (ISDE) | ISDE Contact Us | Chris Marshall | chris.marshall@vanderbilt.edu | (34)3-2157 |
| Kennedy Center | IT Support | Steve Bryant | stephen.bryant@vanderbilt.edu | (34)3-8944 |
| Management Information Systems (MIS) | IT Support | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| Office of Investments | IT Support | Cliff Wilson | cliff.wilson@vanderbilt.edu | (93)6-8686 |
| Office of the Chancellor | IT Support | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| Office of the University Registrar and The Graduate School | IT Support | John Osborne | j.osborne@vanderbilt.edu | (34)3-6737 |
| Plant Operations | Jeff Youngblood, jeff.youngblood@vanderbilt.edu, (34)3-9495 | Judy Whitley | judy.whitley@vanderbilt.edu | (32)2-5839 |
| Provost and Academic Affairs | IT Support | John Osborne | j.osborne@vanderbilt.edu | (34)3-6737 |
| Public Affairs | IT Support | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| Real Estate | IT Support | Judy Whitley | judy.whitley@vanderbilt.edu | (32)2-5839 |
| Research | IT Support or VUMC Help Desk, (34)3-4457 | John McCammon | john.mccammon@vanderbilt.edu | (93)6-7875 |
| Risk Management | Office of the Dean of Students, Information Technology Support F. Clark Williams, Director studentlifetech@vanderbilt.edu |
Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Office of the Dean of Students | Office of the Dean of Students, Information Technology Support F. Clark Williams, Director studentlifetech@vanderbilt.edu |
Chris Contos | chris.contos@vanderbilt.edu | (34)3-1609 |
| Vanderbilt Environmental Health and Safety (VEHS) | VEHS Contact US | Kate Gilbreath | kate.gilbreath@vanderbilt.edu | (32)2-7329 |
| Vanderbilt Institute for Public Policy Studies (VIPPS) | IT Support | John Osborne | j.osborne@vanderbilt.edu | (34)3-6737 |
| Vanderbilt University Police Department | IT Support | Judy Whitley | judy.whitley@vanderbilt.edu | (32)2-5839 |
| Vanderbilt University Medical Center (VUMC, VUH, VCH, TVC, VMG, etc.) | VUMC Help Desk, (34)3-4457 | Jennifer Keen | jennifer.keen@vanderbilt.edu | (34)3-2118 |
