Voice Products and Services

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ITS provides reliable and cost effective telecommunications services to the Vanderbilt University and Vanderbilt University Medical Center Community. If you can't find what you're looking for on this site, please contact us via phone, email, or the feedback form.

To order new telephones or data lines, complete the standard Purchase Requisition, Form 60-005-803 and fax it to 343-1605 (3-1605).

USPS or campus mail:
Information Technology Services
Box 34, Peabody Campus
Nashville, TN 37203

Contact Information:

Telephone: 615-343-9999
FAX: 615-343-1605
Location: 143 Hill Center

Information Technology Services email: its@vanderbilt.edu


PRODUCTS:
- D-term phones $32 monthly charge
- Single line phones $22 monthly charge
- ACD D-term Series E $30 monthly charge
- Elevator Phone $27 monthly charge
- Emergency Phone $32 monthly charge
- Fax lines $22 monthly charge
- FWD Virtual Off-Primise $22 monthly charge
- Modem lines $22 monthly charge
- "Noset" lines $22 monthly charge
- Ramtech $27 monthly charge
- Ring Down $27 monthly charge
- Data Circuits
- Headsets
- Ring Down Circuits
- Detailed Price List

SERVICES:
- Automatic Call Distribution (ACD)
- Billing Changes / Discrepencies
- Calling Cards
- Cellular Service
- Conference Calls
- Consulting
- Feature Programming
- Global Navigator
- IP Phone FAQ
- Long Distance Services (V-Net)
- Long Distance Rates (V-Net)
- Call Center
- Phone Book FAQ
- RedPhone Info
- RedPhone Directory
- Telephone Repair Service
- Toll Free 1-800/866/877/888 Numbers
- Traffic Studies
- Uniform Call Distribution (UCD)
- User Guide: Voice Mail
- User Guide: D-Term Series E phone
- User Guide: IP D-Term Phone
- User Guide: Single-line Phone

- User Guide: IP D-Term 710 6-Button Phone (100 Oaks)
- User Guide: IP D-Term 730 32-Button Phone (100 Oaks)
- User Training
- User Training: Basic Telephone
- User Training: Basic Voice Mail
- User Training: Basic Telephone and Voice Mail
- User Training: Basic ACD
- Voice Mail (Faculty / Staff)
- Voice Mail (Students)