PRODUCTS:

• D-term phones
  $32 monthly charge

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• Single line phones
  $22 monthly charge

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• ACD D-term Series E
  $30 monthly charge

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• NEC Softphone
  $32 monthly charge - Stand Alone Phone
  or
  $5 monthly charge - Add-on to Existing Phone(ACD or Standard)

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• Elevator Phone
  $27 monthly charge

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• Emergency Phone
  $32 monthly charge

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• Fax lines
  $22 monthly charge

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• FWD Virtual Off-Primise
  $22 monthly charge

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• Modem lines
  $22 monthly charge

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• "Noset" lines
  $22 monthly charge

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• Ramtech
  $27 monthly charge

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• Ring Down
  $27 monthly charge

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• - Data Circuits
  - Headsets
  - Ring Down Circuits
  - Detailed Price List

SERVICES:

- Automatic Call Distribution (ACD)
- Billing Changes / Discrepencies
- Calling Cards
- Cellular Service
- Conference Calls
- Consulting
- Feature Programming
- Global Navigator
- NEC Softphone
- Long Distance Services (V-Net /Bill-By-Extension)
- Long Distance Rates (V-Net)
- Call Center
- RedPhone Info
- RedPhone Directory
- Telephone Repair Service
- Toll Free 1-800/866/877/888 Numbers
- Traffic Studies
- Uniform Call Distribution (UCD)

User Guides:
Voice Mail
Single-line Phone
D-Term Series E (ACD) User Guide
D-Term Series E User Guide
D-Term IP6 User Guide
D-Term IP2 User Guide
D-Term IP32 User Guide
D-Term ACD-IP User Guide
NEC Softphone User Guide

User Training:
Basic User Training
Basic Telephone
Basic Voice Mail
Basic Telephone and Voice Mail
IP Phone FAQ
Basic ACD
Voice Mail (Faculty / Staff)
Voice Mail (Students)