ITS Management Team

Esfandiar Zafar
Esfandiar Zafar
esfandiar.zafar@vanderbilt.edu
Sr. Director, Chief Operating Officer

Esfandiar Zafar is the Chief Operating Officer and Senior Director of Information Technologies Services (ITS) since 2008 and became responsible for the overall management and leadership of ITS in 2010. » MORE »


Jennifer Keen
Jennifer Keen
jennifer.keen@vanderbilt.edu
Director, Service Delivery and Project Management

Jennifer Keen is responsible for assuring that the labor and investments in ITS more closely align with the mission and goals of the University. She manages a team of service delivery professionals who provide a single point of contact to each major operation within Vanderbilt as well as the projects » MORE »


Pat Jones
Pat Jones
patricia.e.jones@vanderbilt.edu
Director, Operator Services

Pat Jones is the Director of the Vanderbilt Contact Center/Operator Services and ITS Disaster Recovery Planning.  She is responsible for overseeing Contact Center operations and organizational planning and testing of ITS Disaster Recovery and Business Continuity plans. » MORE »


Dave Mathews
Dave Mathews
david.mathews@vanderbilt.edu
Director, Network Services

David Mathews, Director of ITS Network Services, is responsible for the delivery of both voice and data services. Dave has been with Vanderbilt for 17 years and in the Telecommunications field for 25 years.

Before joining Vanderbilt, Dave worked with NEC America and Middle Tennessee St » MORE »


Dan Nanto

Dan Nanto
daniel.a.nanto@vanderbilt.edu
Director, Infrastructure Development; ITS Software Architect

Dan Nanto is the Director and Software Architect for the Infrastructure Development department at Vanderbilt ITS. He is responsible for Identity Management, application integration and development for ITS, Directory Services, Centralized Authentication... » MORE »


Sal Ortega
Sal Ortega
salvador.a.ortega@vanderbilt.edu
Director, Network Security

Salvador A. Ortega is the Director of Network Security at Vanderbilt University. He is responsible for campus network security services including firewalls, VPN systems, intrusion prevention systems, data security incident and event investigations, network vulnerability assessments, an » MORE »


 
Taj Wolff
Taj Wolff
taj.wolff@vanderbilt.edu
Director, End User Services

Taj began her career in 1981, at The Computer Shoppe, a startup computer reseller in Nashville, Tennessee. She worked as a Trainer and Customer Support Representative, and later Purchasing Manager and Store Manager. The Computer Shoppe was acquired by Service Merchandise in 1983 and the company continued to grow and add stores in Kentucky, Tennesee, Arkansas and Alabama. Taj left The Computer Shoppe in 1988 for an opportunity as an Account Manager for Tennessee with NEC Information Systems. She was responsible for major accounts and NEC dealers throughout the state. » MORE »